Last updated: 31/12/2025
This Shipping Policy applies to all orders placed through the online store operated by Anatolia Vibes (“we”, “us”, or “our”). Please read this policy carefully before placing an order.
1. Shipping Destinations
We currently ship to:
Greece
Countries within Europe
Available shipping destinations may be updated from time to time and are shown at checkout.
2. Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders or unforeseen delays, processing times may be extended. In such cases, we will inform you by email.
3. Delivery Times
Estimated delivery times are as follows:
Greece
1 to 4 business days after dispatch
European Union
1 to 7 business days after dispatch
Please note that delivery times are estimates and may vary depending on the destination, courier services, weather conditions, or other factors beyond our control.
4. Shipping Costs
- Free Shipping is provided to Greece | Rest of EU on orders above 200 EUR
Shipping costs are calculated at checkout and depend on the delivery destination and order details.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
5. Delivery Delays
We are not responsible for delays caused by:
Courier or postal service issues
Customs procedures (if applicable)
Force majeure events (e.g. strikes, extreme weather, natural disasters)
If your order is significantly delayed, please contact us at info@anatoliavibes.com, and we will assist you.
6. Incorrect Address
Please ensure that your shipping address is complete and accurate.
We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply for reshipment.
7. Damaged or Lost Shipments
If your order arrives damaged or appears to be lost:
Contact us at info@anatoliavibes.com within a reasonable time after delivery or expected delivery date.
Please include your order number and, if applicable, photos of the damaged package or item.
We will investigate the issue and offer an appropriate solution in accordance with EU consumer law.
8. Contact Information
If you have any questions about this Shipping Policy, please contact us at:
Email: info@anatoliavibes.com